Privacy Policy
Last updated: 2025-09-05
Your Privacy Matters
Roadrunner Mobile Notary is committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your data when you use our mobile notary services.
Information We Collect
Personal Information
When you contact us or use our services, we may collect:
- Name and contact information (phone, email, address)
- Government-issued identification (required by California law for notarization)
- Document details and notarization requirements
- Location information for mobile service appointments
- Payment information for service fees
Service Information
- Appointment scheduling details
- Service location and travel information
- Notarization records (as required by law)
- Communication preferences
How We Use Your Information
We use your information to:
- Provide mobile notary services as requested
- Schedule and coordinate appointments
- Comply with California notary record-keeping requirements
- Process payments for services
- Communicate about appointments and services
- Improve our service quality
- Meet legal and regulatory obligations
Information Sharing
We do not sell, rent, or trade your personal information. We may share information only:
- When required by California law or court order
- With service providers who assist in our operations (under confidentiality agreements)
- To protect our legal rights or comply with legal processes
- In case of business transfer (with notification to affected parties)
Data Security
We implement appropriate security measures to protect your information:
- Secure storage of physical notary records
- Encryption for digital communications and data
- Limited access to personal information on need-to-know basis
- Regular review and update of security practices
- Compliance with California data protection laws
Your Rights Under California Law
Under the California Consumer Privacy Act (CCPA), you have the right to:
- Know what personal information we collect about you
- Know whether we sell or disclose your personal information
- Access your personal information
- Request deletion of your personal information (subject to legal retention requirements)
- Opt-out of the sale of personal information (we do not sell information)
- Non-discrimination for exercising your privacy rights
Note: Certain information must be retained as required by California notary laws, including notary journal records which must be kept for 10 years.
Cookies and Website Data
Our website may use:
- Essential cookies for website functionality
- Analytics cookies to understand website usage
- Communication tools for customer service
You can control cookie settings through your browser preferences.
Contact Information
For privacy-related questions or to exercise your rights under California law, contact us:
Roadrunner Mobile Notary
Phone: +19094888183
Available: 24 hours a day, 7 days a week
We will respond to privacy requests within 45 days as required by California law.
Changes to This Policy
We may update this privacy policy to reflect changes in our practices or applicable law. We will notify users of material changes through our website or direct communication.
Continued use of our services after policy updates constitutes acceptance of the revised policy.
Legal Compliance
This privacy policy complies with:
- California Consumer Privacy Act (CCPA)
- California notary record-keeping requirements
- General business privacy best practices